How to stay safe on Gig Heaven

Safety tips

• Don’t share any sensitive personal information
  For example: Contact details, passwords, card information, ID card numbers, or any other private information.
• Only open links or file attachments you trust
  We recommend that you use an antivirus on your device for extra security.
• Don't use any remote access tools
  Refrain from using tools (e.g. TeamViewer) that allow someone else to potentially take control of your computer. Our video meetings allow screen-sharing so such tools should not be necessary.
• Don’t engage in any conversation that makes you feel uncomfortable
  Please report any inappropriate messages you may receive by contacting us.
• Make sure you have verified the identity of anyone you are entering into a contract with
  If you are at all unsure about the authenticity of a customer or supplier, we recommend holding a video meeting and speak face-to-face in advance of agreeing a booking.
• Do not agree to pay money on behalf of any third parties
  For example, if a customer asks a supplier to pay another supplier at the same event, this should be treated as highly suspicious and is not recommended.