When you first access your Gig Heaven account, you may be asked to verify your email address. It's a quick one-off step that makes sure you're the only one with access to your account - and that there's no typo in the address, so enquiries, quotes and booking confirmations actually reach you.
How it works
- The verification screen tells you "A verification code has been sent to:" followed by your email address.
- Check your inbox for an email called Your verification code for Gig Heaven (from noreply@gigheaven.com).
- Type the 6-digit code from the email into the box and click Continue - that's it, you're through to My Account.
Code not arrived?
- Check your spam / junk folder - searching your mail for "Gig Heaven" usually finds it.
- Click Email new code on the verification screen to send a fresh one (you can request a new code every couple of minutes).
- Spotted a typo in the address shown? Click Edit email address on the same screen to correct it, then have a new code sent to the right address.
Changing your email address later
If you change the email address on your account, we'll ask you to verify the new address the same way - a code is sent to the new address to prove it's yours. See changing the email address on your account.
Your email account is the key to every account it's linked to - make sure it has a strong password of its own, so nobody else can read your verification codes.
If you have any trouble, please contact us.
