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How to make sure YouTube videos are visible on Gig Heaven

If your YouTube video is not set to public, or has allow embedding disabled, it will show as unavailable on your Gig Heaven listing. You won't necessarily spot this yourself - you're logged in to your own YouTube account, so the video plays fine for you. Everyone else sees this:

An unavailable YouTube video showing the Video unavailable message
What visitors see when a video isn't public or can't be embedded.

How to fix it - step by step

  1. Sign in to YouTube Studio.
  2. From the left menu, select Content.
  3. Make sure the visibility of your video is set to Public:
The Visibility column in YouTube Studio set to Public
The Visibility setting in YouTube Studio's Content list - it must say Public.
  1. Click on the title of your video to open the video details.
  2. Click the Show more button near the bottom:
The Show more button on the YouTube Studio video details page
The Show more button reveals the video's extra settings.
  1. Tick the box next to Allow embedding, and remember to click Save (top right):
The Allow embedding checkbox ticked in YouTube Studio, with the Save button highlighted
Allow embedding ticked - click Save and your video will play on Gig Heaven.

Once saved, your video should play on your listing straight away - open your public listing page and check. For adding, reordering or removing videos, see adding videos to your listing.

If you need any further help with this, please get in touch.

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