/ Your Gig Heaven Account / How Gig Heaven works

How Gig Heaven works

Gig Heaven connects customers with musicians, entertainers and event services worldwide. Customers find and compare suppliers, discuss their event, and book with a written contract - with a small deposit confirming the booking and the rest paid directly to the supplier. Here's how that works from each side.

For customers

  1. Find suppliers - search, browse the categories, or let us suggest suppliers for your event. Enquiring is free.
  2. Discuss the details - message suppliers through your account, or hold a free video meeting.
  3. Get a quote and a contract - the supplier quotes an all-inclusive price, then sends a booking contract setting out exactly what's agreed.
  4. Confirm with the deposit - agree the contract and pay a 10% deposit to Gig Heaven by card. That locks the booking in, and you and the supplier automatically receive each other's direct contact details. The remaining 90% is paid directly to the supplier - see how payments work.

The full walkthrough: how to book a supplier.

For suppliers

  1. Create your listing - free to set up, with photos, audio, video, prices and reviews, and shown to customers searching your area.
  2. Reply to enquiries - discuss the event by message or video meeting, and send a quote.
  3. Send the contract - create the booking contract with your payment instructions and any extra terms.
  4. Get booked and get paid - the customer's 10% deposit to Gig Heaven confirms the date; your 90% earnings are paid directly to you, as your contract sets out.

Why it's safe

Everything is in writing, messages are moderated, contact details stay private until a booking is confirmed, and card payments happen on a secure checkout. More on this in why Gig Heaven is trustworthy and how to stay safe.

Want to see it in action?

Take the tour

If you have any trouble, please contact us.

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