"Fantatic musician, made our wedding ceremony magical! We were very late to start the ceremony but she played to entertain our guests while they were waiting. "
Rating: 10 / 10 Share this review:
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"I have had several opportunities to work with Bridget regarding my VIP donor events for Utah Valley University. She is extremely exceptional with her talents, our guests always love having her playing harp for their events. I have even had several guests ask if she can be at future events because she plays so beautifully! She is punctual and professional, I know that when I book her I can always count on her. Thank you Bridget for all you do!"
Rating: 10 / 10 Share this review:
"I would strongly discourage anyone from using Master Musicians for a wedding. One of the most important moments of our wedding day, the processional, was mishandled despite clear communication and advance planning. Prior to the wedding, I spent over 30 minutes speaking with Julie Block reviewing our ceremony details. During that conversation, we specifically discussed our processional music, including "Can't Help Falling in Love." When I asked whether she already had the sheet music, she told me she did. At no point did she indicate there was any uncertainty about the song selection or that additional information was needed. In addition, all of our songs and ceremony instructions were provided to the company on July 17, 2026, including specific notes regarding instrumental versions. Despite those instructions, our wedding officiant unexpectedly walked in to Taylor Swift vocals being played over the sound system. This was not supposed to happen. The music was intended to be instrumental only. Not only was it inappropriate for that moment, but it caught our officiant completely by surprise and disrupted the beginning of our ceremony. What makes this even more frustrating is the explanation we received afterward. Julie claimed that because we only provided the song and artist name for "Can't Help Falling in Love," she downloaded a version from YouTube and that we should have provided an exact link. Yet this was never mentioned during our lengthy planning call, nor when she confirmed she already had the music. Had this been communicated beforehand, it could have been resolved easily. How can a professional music company utilize YouTube for a full track, when that is meant for video versions of songs? Julie also acknowledged in writing that the violinist played the vocal version of Taylor Swift's "Love Story" instead of the instrumental version and stated that he "second guessed the instructions and chose poorly." In other words, the company admits that its musician ignored the instructions provided. Rather than taking full responsibility for a mistake that affected one of the most meaningful moments of our wedding ceremony, the response focused on shifting blame back to us for not providing an exact track link, despite prior assurances that the music was already available and despite the fact that the wrong Taylor Swift version was admittedly played. They not only declined to offer a refund for these mistakes, but then said they would "waive the charge" for our wedding starting late—even though the delay was due to rain. The violinist never introduced himself or asked whether we wanted him to stay. In fact, had he left, our processional likely would not have been disrupted, because I had already provided the DJ with Spotify track links to our wedding music as a backup in case of an emergency. Weddings require attention to detail, clear communication, and careful execution of agreed-upon instructions. Unfortunately, our experience with Master Musicians fell short in all three areas. Based on our experience, I cannot recommend them to couples who are relying on their vendors to handle important ceremonial moments correctly."
Reply by Master Musicians Incorporated
There are all types of humans. Some are positive and happy, some are negative which attracts negative occurrences. Ashley is the latter. The weather was beautiful, and hot, on September 5th, 2026 in Homestead Florida. Ashley’s wedding started an hour late due to electricity being out because of something with FPL. She was already upset that toilets had to be flushed with buckets of water. She is looking for a free wedding all the way around, and approached me with some of her upsets a few days after her wedding asking for the $275 she spent on the violinist. She said if I pay her she will not give a negative review. I do not need to be bought out of a bad review, especially when I do not feel Master Musicians is in the wrong. Her upsets that she expressed to me after her wedding were: 1 - The violinist used the original recording of Taylor Swift for the officiant’s entrance. This is true, this is the only mishap on our end. Ashley wanted vocals for 4 of the 5 songs she wanted for the processionals. Mind you, processionals usually only have one song prior to the bride, or maybe two - not 5. Master Musicians is accommodating and we agreed to make it happen, with Ashley knowing there will be a pause between songs as the violinist fades out, starts the next track, and it begins. https://youtu.be/l3M5IQz6Dns In Ashley’s call to me complaining that “Taylor Swift sang at my wedding! I hate Taylor Swift” is confusing because in the attached video that Ashley provided to me, the only time I see she is happy at her wedding is when she is singing a Taylor Swift song! Ashley said that she wanted it instrumental as it is a special song with the officiant, her friend, and that no one would know the song. I replied “Love Story is an iconic song and guests will certainly recognize it”. https://youtu.be/6T9igm36pmc 2 - Her second complaint was about the Bridal Party’s entrance song “I Don’t Wanna Miss A Thing” sung by Sonny Tennet not Aerosmith. The person cueing the bridal court when to walk didn’t pause after the family member to allow for the song change and allowed the bridal party to walk therefore the song had to be changed midway through the walk. Watch the video “L-O-V-E family processional”. This is not the Violinist’s fault. https://youtu.be/r-oMpA-aYHc 3 - Ashley’s entrance. https://youtu.be/D3JC0AdI1-s When going over the final details with Ashley two weeks before her wedding, I asked her “which version of L-O-V-E” she wanted and her snappy reply was “it’s Nat King Cole’s version, its about 2 1/2 minutes”. When we then reviewed about her entrance and she said she wanted Kina Grannis’ version of Can’t Help Falling in Love, I said no problem I’ll get it. She sounded stress during the call and I didn’t want to add to that. True, I found the version on YouTube. It is an easier platform to download the track and share it with our musicians than on a platform like Spotify since I cannot download and share. I did NOT know there are three versions on Spotify which Ashley brought to my attention after the fact. The difference is one version has a longer intro and apparently Ashley wanted moments to herself before she walked down the aisle and felt rushed because when she heard the vocals she wanted to start walking. View video of Ashley’s entrance and you can see there is a 11 second pause as the violinist switches songs and then another 11 seconds of instrumentals before the vocals start. Giving at least 20-25 seconds for her to catch her breath as she claims she wanted. The version that has a longer intro has about a 25 second instrumental before the vocals - meaning the same amount of time passed. To address the claim that professional musicians should not use YouTube, on Electric String Players FB group (where many high end professional violinists share information), a thread from 5 days ago, on 10-29-26, a violinist asked where to get tracks and YOUTUBE was the most common response! See attached photo. As she mentioned, she provided the DJ the Spotify of her ceremonial songs. Wow! Why she wouldn’t share this with me too questions her setting up this situation. 4 - Ashley’s final complaint was that the exit song, Marry You, by Bruno Mars had vocals. They did not. See attached video of exit song. https://youtu.be/LDweVLKtaNY The wedding started a full hour late, but not because of the rain as she writes in her post (go ahead and check out the weather in Homestead on 9/5/26). The violinist had another performance after this wedding and chose to stay and be late for his other gig. If he left, I would be hearing from Ashley about how dare he leave without playing for her processional and would have demanded a refund. For her to say that the musician never introduced himself, well, it is not common for a musician to seek out the couple and say hello before the wedding. The couple is in pictures, they are busy - they don’t want to be bothered by a musician saying “hello”. The violinist ended up being on site for 3 hours. There is a full hour of overtime charges and because Ashley is upset with the vocals being present for the officiant’s entrance, I said we will not charge her for this hour of overtime. Having the vocals for the officiant's entrance does not warrant a full refund, and certainly does not warrant saying that “Master Musicians ruined my wedding”. I told Ashley “Instead of sending a bill for the overtime, I will canceled the charge in lieu of having the vocals for the officiant's entrance. Juan's pre-ceremony performance and accompaniment to the recordings are beautiful, and he deserves to be paid for his time and overtime. Master Musicians has paid him for his service. I wished you well and to cherish the wonderful memories you created on 9/5/26”. To address the rest of Ashley’s post: when a musician plays with the original recording the sheet music does not always match. Master Musicians knows all the songs she requested and being professional we can adjust the key we perform to match the key of the singer. This has nothing to do with her complaint. She did not want the songs with the vocals to be edited, so they weren’t. What she provided in July 2026 was the title and artist. Most couples give us a link of the versions they want when they tell us their songs. Ashley did not, which is not a problem as I can find that song and Artist on YouTube. If she wanted to be so specific, she should have shared that Spotify playlist she gave the DJ. Ashley never made it known that the version she wanted for her entrance is the one with a longer instrumental intro. So again, how would I know this. Master Musicians prepared the recordings and music and gave it to the violinist who executed everything well. He was concerned that the Love Story version I gave him didn’t have the vocals and did play the version with the vocals, not realizing this is not what the bride wanted. He was also supposed to start Love Story about 3 minutes prior to officiant walking, but that was never cued to him either, only when they were about to walk down and he had to start the song immediately. The only complaint that holds water is that the violinist used Taylor Swift’s vocal version of Love Story instead of only an instrumental track for the officiant’s entrance. Master Musicians does not feel this warrants a full refund. In the 25+ years Master Musicians has been providing talent at weddings in South Florida. As owner of Master Musicians, I have never had to go through such lengths to defend our performance as I am doing so in this post. I am proud of the 5star reviews Master Musicians has received over the past few decades and we are always honored to be chosen to share our music and create the soundscape for guests to enjoy at our client’s affairs. https://www.youtube.com/playlist?list=PLfQRGtwTFHPc
Rating: 10 / 10 Share this review:
"Julie and her team at Master Musicians were absolutely amazing. We had a harpist and violinist for the ceremony and a sax and piano player for our cocktail hour. They all added a touch of elegance to our day. Highly highly recommend them."
Rating: 10 / 10 Share this review:
"Becki was absolutely amazing, the music was stunning and everything we wanted. She was a pleasure to deal with and played songs that we had requested. Couldn’t have been happier! Thank you so much for playing such an important part of making the day as beautiful as it was!"
Rating: 10 / 10 Share this review:
"A beautiful person and musician. Laura’s musical ability is divine. She has a traditional and also surprisingly different repertoire. My wedding was elevated by her talent and harp music. I am so glad I found her for my big day. My guests are still talking about the beautiful and atmospheric harp music. I can’t recommend her highly enough."
Rating: 10 / 10 Share this review:
"I had the pleasure of attending a ceremony where Organista e Voce Lugano performed, and I was truly impressed by their level of artistry. The combination of organ and voice is not easy to master, but they achieved a perfect balance. The organ provided a strong and majestic foundation, while the voice soared beautifully above it, delivering an emotional and engaging performance. The repertoire was well chosen and varied, moving from classical sacred pieces to more contemporary selections, all performed with great care and attention to detail. What stood out the most was their ability to create a genuine emotional connection with the audience. The music never felt like a background element—it was an integral part of the experience. Their professionalism was evident in every aspect, from timing to execution. Everything was seamless and well-coordinated. I would highly recommend Organista e Voce Lugano to anyone looking for musicians who combine technical excellence with true artistic expression."
Rating: 10 / 10 Share this review:
"Bridget was AMAZING!!! She truly completed our wedding ceremony. Her playing is beautiful and her communication is excellent. She even met with us before and played through every song we wanted. I would and am recommending her to everyone. Your wedding NEEDS her as a harpist."
Rating: 10 / 10 Share this review:
"Bridget was a phenomenal part of our wedding day. She is such a great communicator and was on top of our communications/ getting deadlines set. Her emails were professional and her logistics were thoroughly detailed. I had no doubt in her abilities and thoughtfulness that went into the booking process. During the event, she was punctual, very flexible with our timeline, remembered the song choices we had chose, and played the harp so beautiful. She is such a talented harpist, and I’m so happy we booked with her! If you’re on the verge about getting a harpist, I say DO IT! Book with Bridget and she’ll make that the highlight of your wedding!"
Rating: 10 / 10 Share this review:
"Bridget was absolutely fantastic, and added an element to our ceremony that was so dreamy we will never forget it! She's super organized and easy to work with, and I think I heard her play every song I mentioned I liked. The groomsmen were in awe to hear her play songs from "Final Fantasy," a request I made and Bridget made it happen! She pays attention to detail, and those details are what people told us they remembered the most. I highly recommend having a harpist at your wedding, and Bridget is the perfect person to do it!"
Rating: 10 / 10 Share this review:
"Review received on 10/15/2020 Awesome talent and personality Jennifer played streetside for a surprise event. She was well prepared and was in contact during the set up process. Enjoyed her fantastic music throughout the night! Would reccomend to anyone. Rating: Reviewer: Andre Girard Event Date: October 10th, 2020 Services Provided: Cellist"
Rating: 10 / 10 Share this review:
" Gema S. 5.0 Magia pura Querida Maribel, muchísimas gracias por habernos regalado a mis invitados y a mí tu maravillosa música. Como bien sabes, fuiste toda una sorpresa para mí el día de la boda, ya que fue mi marido quien te contrato y, desde luego, fue increíble, es mágica la música del arpa y da un toque muy especial. Mis invitados quedaron muy contentos, y se llevaron una grata sorpresa, ya que no es muy habitual verlo en bodas. Así que, novios, si tenéis en mente esta opción o, si aún no la conocen, animaos, merece la pena, sin lugar a dudas. Un abrazo fuerte."
Reply by Arpista,Maribel Martín
Querida Gema, ¡Muchísimas gracias por tu comentario! Soy Maribel Martín, la arpista. Me hizo muchísima ilusión formar parte de la sorpresa de tu marido y tocar en vuestra boda. Me alegra enormemente que tanto vosotros como los invitados disfrutarais de la magia del arpa. ¡Os deseo toda la felicidad del mundo! Un abrazo muy fuerte
Rating: 10 / 10 Share this review:
"Best decision we made was booking Dorothy to play at our wedding. She was absolutely amazing from initial booking to meeting her on our big day. Great communication, accommodating and helpful. She played absolutely beautifully and helped make this the most magical day. All our guests commented on how lovely it was to hear her play. I wouldn’t think twice before booking her. Many thanks from David and myself. X"
Rating: 10 / 10 Share this review:
"Benjamin Gijon — 6 October 2024 wedding at Abbazia dei Santi Salvatore e Cirino all'Isola, Province of Siena, Italy "Absolute magic! She was perfect in the church service and wonderful during our aperitif reception afterwards. In fact, it was so great that we eschewed tradition and had our first dance before dinner while she played one of our favourite songs. Could not recommend her enough!"
Reply by Antonella Natangelo Harp&Voice
hello Benjamin I have received your review and I wish to thank you yua are a very kind person all the best Antonella
Rating: 10 / 10 Share this review:
"Scarlett and her beautiful harp added some real magic to our wedding day! All our guests thought it was such a great addition to the ambiance of our day! We selected the song ‘Perfect’ by Ed Sheeran to be played as the bride walked down the aisle and Scarlett learnt it for us and that really set some tears off ? We would highly recommend booking Scarlett for any occasion!!"
Rating: 10 / 10 Share this review: