Review Centre: Harpists

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"Myriam played at a corporate event that we organized. She played in front of 200 senior managers and was then interviewed on stage. She was greatly appreciated and really brought something to our meeting. We had some set ideas about what we wanted to do, but she was also full of ideas and very engaging. She was able to discuss a parallel between business and music and the need to learn the basics in order to perform correctly. I can only highly recommend Myriam."
Matt (Corporate Event for Thales Avionics)

Rating: 10 / 10 Share this review on Facebook Share this review on Twitter Report this review

"I used master musicians for our micro wedding. We wanted elegant music that contributed to , rather than overpowered our ceremony. Using a violin and cello it was perfect. Their communication was excellent with multiple choices of instruments and and a huge music selection. Choosing which pieces of music was the only difficult part of the whole experience. They helped me make decisions and on the day the atmosphere they provided was perfect! They played on the sand in florida 85+ degree heat and were note perfect, then moved inside for the cocktail hour. They were amazing and I loved having them be an integral part of our special day."
9.12.25 by Sharon N (Wedding)

Rating: 10 / 10 Share this review on Facebook Share this review on Twitter Report this review

"Hi Emily, we would love to say a massive thanks for everything at the wedding. The musical highlights from you and your team brought a smile to our faces. "
Vishal, 19th Aug 22, Radisson Blu Edwardian Heathrow

Rating: 10 / 10 Share this review on Facebook Share this review on Twitter Report this review

"From the cocktail hour to the dinner reception, the ensemble delivered pure elegance. They were seamless to work with, accommodating our requests for both classical and modern festive tunes. Our guests raved about the sophisticated touch the harp and strings added. A five-star experience from start to finish"
WP Maria Pesson

Rating: 10 / 10 Share this review on Facebook Share this review on Twitter Report this review

"Dorothy played at our wedding ceremony at Marylebone Town Hall a few weeks ago and made it extremely special for us.. She was such a dream to work with, so accommodating from start to finish, and so kind. She played all our requested songs so beautifully. Even our guests all commented on how amazing she was! Thank you so much Dorothy <3 I’ll never forget hearing you play Canon in D."
Kirsty (wedding)

Rating: 10 / 10 Share this review on Facebook Share this review on Twitter Report this review

"Myself and Ryan just wanted to thank you once again for yesterday. It really added to the day and we enjoyed hearing the music we had selected ? Thank you for helping to make our day so special – you really do play the harp beautifully. "
Stacey and Ryan (Wedding)

Reply by Harp Marie-France - The Bristol Harpist
Thank you for the review, your kind words are very much appreciated.


Rating: 10 / 10 Share this review on Facebook Share this review on Twitter Report this review

"I would strongly discourage anyone from using Master Musicians for a wedding. One of the most important moments of our wedding day, the processional, was mishandled despite clear communication and advance planning. Prior to the wedding, I spent over 30 minutes speaking with Julie Block reviewing our ceremony details. During that conversation, we specifically discussed our processional music, including "Can't Help Falling in Love." When I asked whether she already had the sheet music, she told me she did. At no point did she indicate there was any uncertainty about the song selection or that additional information was needed. In addition, all of our songs and ceremony instructions were provided to the company on July 17, 2026, including specific notes regarding instrumental versions. Despite those instructions, our wedding officiant unexpectedly walked in to Taylor Swift vocals being played over the sound system. This was not supposed to happen. The music was intended to be instrumental only. Not only was it inappropriate for that moment, but it caught our officiant completely by surprise and disrupted the beginning of our ceremony. What makes this even more frustrating is the explanation we received afterward. Julie claimed that because we only provided the song and artist name for "Can't Help Falling in Love," she downloaded a version from YouTube and that we should have provided an exact link. Yet this was never mentioned during our lengthy planning call, nor when she confirmed she already had the music. Had this been communicated beforehand, it could have been resolved easily. How can a professional music company utilize YouTube for a full track, when that is meant for video versions of songs? Julie also acknowledged in writing that the violinist played the vocal version of Taylor Swift's "Love Story" instead of the instrumental version and stated that he "second guessed the instructions and chose poorly." In other words, the company admits that its musician ignored the instructions provided. Rather than taking full responsibility for a mistake that affected one of the most meaningful moments of our wedding ceremony, the response focused on shifting blame back to us for not providing an exact track link, despite prior assurances that the music was already available and despite the fact that the wrong Taylor Swift version was admittedly played. They not only declined to offer a refund for these mistakes, but then said they would "waive the charge" for our wedding starting late—even though the delay was due to rain. The violinist never introduced himself or asked whether we wanted him to stay. In fact, had he left, our processional likely would not have been disrupted, because I had already provided the DJ with Spotify track links to our wedding music as a backup in case of an emergency. Weddings require attention to detail, clear communication, and careful execution of agreed-upon instructions. Unfortunately, our experience with Master Musicians fell short in all three areas. Based on our experience, I cannot recommend them to couples who are relying on their vendors to handle important ceremonial moments correctly."
Ashley Lazarus (Private Wedding)

Reply by Master Musicians Incorporated
There are all types of humans. Some are positive and happy, some are negative which attracts negative occurrences. Ashley is the latter. The weather was beautiful, and hot, on September 5th, 2026 in Homestead Florida. Ashley’s wedding started an hour late due to electricity being out because of something with FPL. She was already upset that toilets had to be flushed with buckets of water. She is looking for a free wedding all the way around, and approached me with some of her upsets a few days after her wedding asking for the $275 she spent on the violinist. She said if I pay her she will not give a negative review. I do not need to be bought out of a bad review, especially when I do not feel Master Musicians is in the wrong. Her upsets that she expressed to me after her wedding were: 1 - The violinist used the original recording of Taylor Swift for the officiant’s entrance. This is true, this is the only mishap on our end. Ashley wanted vocals for 4 of the 5 songs she wanted for the processionals. Mind you, processionals usually only have one song prior to the bride, or maybe two - not 5. Master Musicians is accommodating and we agreed to make it happen, with Ashley knowing there will be a pause between songs as the violinist fades out, starts the next track, and it begins. 
 https://youtu.be/l3M5IQz6Dns 
In Ashley’s call to me complaining that “Taylor Swift sang at my wedding! I hate Taylor Swift” is confusing because in the attached video that Ashley provided to me, the only time I see she is happy at her wedding is when she is singing a Taylor Swift song! Ashley said that she wanted it instrumental as it is a special song with the officiant, her friend, and that no one would know the song. I replied “Love Story is an iconic song and guests will certainly recognize it”. 
 https://youtu.be/6T9igm36pmc

 2 - Her second complaint was about the Bridal Party’s entrance song “I Don’t Wanna Miss A Thing” sung by Sonny Tennet not Aerosmith. The person cueing the bridal court when to walk didn’t pause after the family member to allow for the song change and allowed the bridal party to walk therefore the song had to be changed midway through the walk. Watch the video “L-O-V-E family processional”. This is not the Violinist’s fault. 
 https://youtu.be/r-oMpA-aYHc 3 - Ashley’s entrance. https://youtu.be/D3JC0AdI1-s
 When going over the final details with Ashley two weeks before her wedding, I asked her “which version of L-O-V-E” she wanted and her snappy reply was “it’s Nat King Cole’s version, its about 2 1/2 minutes”. When we then reviewed about her entrance and she said she wanted Kina Grannis’ version of Can’t Help Falling in Love, I said no problem I’ll get it. She sounded stress during the call and I didn’t want to add to that. True, I found the version on YouTube. It is an easier platform to download the track and share it with our musicians than on a platform like Spotify since I cannot download and share. I did NOT know there are three versions on Spotify which Ashley brought to my attention after the fact. The difference is one version has a longer intro and apparently Ashley wanted moments to herself before she walked down the aisle and felt rushed because when she heard the vocals she wanted to start walking. View video of Ashley’s entrance and you can see there is a 11 second pause as the violinist switches songs and then another 11 seconds of instrumentals before the vocals start. Giving at least 20-25 seconds for her to catch her breath as she claims she wanted. The version that has a longer intro has about a 25 second instrumental before the vocals - meaning the same amount of time passed. To address the claim that professional musicians should not use YouTube, on Electric String Players FB group (where many high end professional violinists share information), a thread from 5 days ago, on 10-29-26, a violinist asked where to get tracks and YOUTUBE was the most common response! See attached photo. As she mentioned, she provided the DJ the Spotify of her ceremonial songs. Wow! Why she wouldn’t share this with me too questions her setting up this situation. 4 - Ashley’s final complaint was that the exit song, Marry You, by Bruno Mars had vocals. They did not. See attached video of exit song. 
 https://youtu.be/LDweVLKtaNY The wedding started a full hour late, but not because of the rain as she writes in her post (go ahead and check out the weather in Homestead on 9/5/26). The violinist had another performance after this wedding and chose to stay and be late for his other gig. If he left, I would be hearing from Ashley about how dare he leave without playing for her processional and would have demanded a refund. 
For her to say that the musician never introduced himself, well, it is not common for a musician to seek out the couple and say hello before the wedding. The couple is in pictures, they are busy - they don’t want to be bothered by a musician saying “hello”. The violinist ended up being on site for 3 hours. There is a full hour of overtime charges and because Ashley is upset with the vocals being present for the officiant’s entrance, I said we will not charge her for this hour of overtime. Having the vocals for the officiant's entrance does not warrant a full refund, and certainly does not warrant saying that “Master Musicians ruined my wedding”. 
 
I told Ashley “Instead of sending a bill for the overtime, I will canceled the charge in lieu of having the vocals for the officiant's entrance.  Juan's pre-ceremony performance and accompaniment to the recordings are beautiful, and he deserves to be paid for his time and overtime.  Master Musicians has paid him for his service.   I wished you well and to cherish the wonderful memories you created on 9/5/26”.   To address the rest of Ashley’s post: when a musician plays with the original recording the sheet music does not always match. Master Musicians knows all the songs she requested and being professional we can adjust the key we perform to match the key of the singer. This has nothing to do with her complaint. She did not want the songs with the vocals to be edited, so they weren’t. What she provided in July 2026 was the title and artist. Most couples give us a link of the versions they want when they tell us their songs. Ashley did not, which is not a problem as I can find that song and Artist on YouTube. If she wanted to be so specific, she should have shared that Spotify playlist she gave the DJ. Ashley never made it known that the version she wanted for her entrance is the one with a longer instrumental intro. So again, how would I know this. 

Master Musicians prepared the recordings and music and gave it to the violinist who executed everything well. He was concerned that the Love Story version I gave him didn’t have the vocals and did play the version with the vocals, not realizing this is not what the bride wanted. He was also supposed to start Love Story about 3 minutes prior to officiant walking, but that was never cued to him either, only when they were about to walk down and he had to start the song immediately. 

The only complaint that holds water is that the violinist used Taylor Swift’s vocal version of Love Story instead of only an instrumental track for the officiant’s entrance. Master Musicians does not feel this warrants a full refund. In the 25+ years Master Musicians has been providing talent at weddings in South Florida. As owner of Master Musicians, I have never had to go through such lengths to defend our performance as I am doing so in this post. I am proud of the 5star reviews Master Musicians has received over the past few decades and we are always honored to be chosen to share our music and create the soundscape for guests to enjoy at our client’s affairs. https://www.youtube.com/playlist?list=PLfQRGtwTFHPc


Rating: 10 / 10 Share this review on Facebook Share this review on Twitter Report this review

"Amelia performed at a wedding I coordinated at a castle in Austria. Her harp music complemented the venue beautifully and helped create an elegant atmosphere for the celebration. It was a pleasure to have her as part of the event."
Verena Krenn (Wedding )

Reply by Harp - Amelia Tokarska
Thank you, Verena! It was a pleasure working with you and playing in such a beautiful setting. I’m delighted the harp music complemented the celebration, and I hope we’ll have the chance to work together again!


Rating: 10 / 10 Share this review on Facebook Share this review on Twitter Report this review

"We were so lucky to book this ensemble for our Christmas wedding. Their music was the perfect soundtrack to our day. They were prompt, beautifully dressed, and incredibly talented. Their attention to detail and musicality made our ceremony unforgettable. Thank you for making our dreams come true!"
Maria Conti, Wedding Planner – Veneto region

Rating: 10 / 10 Share this review on Facebook Share this review on Twitter Report this review

"Wendy Jane played for our wedding ceremony and drinks reception and she was absolutely amazing. The music was stunning and a wonderful addition to our day! "
Ellie B (Wedding)

Rating: 10 / 10 Share this review on Facebook Share this review on Twitter Report this review

"Bridget was absolutely fantastic, and added an element to our ceremony that was so dreamy we will never forget it! She's super organized and easy to work with, and I think I heard her play every song I mentioned I liked. The groomsmen were in awe to hear her play songs from "Final Fantasy," a request I made and Bridget made it happen! She pays attention to detail, and those details are what people told us they remembered the most. I highly recommend having a harpist at your wedding, and Bridget is the perfect person to do it!"
Stacey B. (Wedding Ceremony)

Rating: 10 / 10 Share this review on Facebook Share this review on Twitter Report this review

"We hired Organista e Voce Lugano for a formal event in Lugano, and the result was exceptional. We were looking for a refined musical accompaniment that could enhance the atmosphere without being overwhelming, and they delivered perfectly. From the planning stage, they demonstrated great professionalism and flexibility. They proposed a well-balanced repertoire that suited the tone of the event and were open to our suggestions as well. This collaboration made the entire process smooth and enjoyable. During the event, the quality of the performance was outstanding. The organ created a rich and elegant foundation, while the voice added warmth and emotion. The combination of the two elements was perfectly balanced and captivating. Guests were visibly impressed, and several asked us for their contact details. The music added a layer of sophistication that elevated the entire experience. I strongly recommend Organista e Voce Lugano to anyone seeking high-quality live music for an important occasion. Their talent and professionalism are truly remarkable."
Marco F.

Rating: 10 / 10 Share this review on Facebook Share this review on Twitter Report this review

"Lovely to hear Wendy play her harp. It added so much to a wonderful celebration, thank you Wendy"
Jane I (Golden Wedding)

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"We entrusted Organista e Voce Lugano with the music for our wedding ceremony, and they made it truly unforgettable. From the beginning, they were incredibly helpful and responsive, guiding us through the selection of pieces and offering valuable advice. They understood exactly what we wanted and translated it into a perfect musical program. On the day of the wedding, their performance was simply breathtaking. The organ filled the space with a powerful and elegant sound, while the voice added a layer of emotion that touched everyone present. Each moment of the ceremony was enhanced by their music, from the entrance to the final exit. Everything was perfectly timed and executed with great care. Our guests were deeply impressed, and many complimented us on the music. It made a huge difference and contributed significantly to the atmosphere of the day. If you are looking for a professional, talented, and reliable musical service, Organista e Voce Lugano is an excellent choice."
Federica

Rating: 10 / 10 Share this review on Facebook Share this review on Twitter Report this review

"Evan , 07/Sep/2023 5.0 Amazing performance! Over delivered on all promises! Sent on 19/Sep/2023"
Evan (Real Estate Special Event)

Rating: 10 / 10 Share this review on Facebook Share this review on Twitter Report this review

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