As soon as you've paid the deposit on a booking, a receipt is available to view and download from your account. It's a PDF showing your name and email, the payment reference, the date, and the deposit amount in the currency you paid in. This article shows where to find it and how to add your company details to it.
Viewing your receipt
- Log in to My Account and click on your event.
- Click the Payment Receipt button - it appears on the booking once the deposit has been paid.
- The receipt opens as a PDF in a new tab, ready to save or print.
Your paid deposits are also listed in the Your payments section of the My Account front page, each with its own Receipt button - handy if you've made more than one booking.
Adding your company details to the receipt
If you're booking on behalf of a business, you can have your company's details shown on the receipt:
- In My Account, click Edit contact details.
- Enter your company name, address and any other details into the Company details box.
- Click Save changes.
The receipt is generated freshly each time you open it, so once you've saved your company details, just open the receipt again and they'll be on it - including for payments you made before adding them.
Need a VAT invoice?
The standard receipt is marked "This is not a VAT invoice". If your business needs a VAT invoice for the deposit, we'll prepare one on request once the deposit is paid - see VAT, invoices, and paying as a business, or email admin@gigheaven.com. Once generated, a VAT Invoice button appears on the booking alongside the receipt.
If you have any trouble, please contact us.
