Event dates move - venues change availability, plans shift. How you change the date on Gig Heaven depends on one thing: whether a booking contract has been started for the event. Before any contract exists you can change it yourself in seconds; after that, we update it for you. Either way, make sure everyone involved agrees to the new date first.
Before a contract exists: edit it yourself
- Go to My Account and open your event.
- Click the Edit event button at the top of the event page.
- In the Edit event details window, change the Event date (you can also update the event type, timings, venue name and venue location while you're there), then click Save Changes.
Every supplier you've contacted about the event is notified automatically - they get a message asking them to check the date, timings and location carefully - so there's no need to tell each one individually. It's still polite to mention it in the conversation, especially close to a quote.
Once a contract has been started: contact us
As soon as a supplier has started a booking contract for your event - even a draft one - the Edit event button is no longer available, because the date is now part of what's being agreed. To change it:
- Agree the new date with the supplier first - message them through your account.
- Email admin@gigheaven.com with your event ID (the GH number on your event page) and the new date.
- We'll update the event for you - the booking contract always shows the event's current date, so it's automatically up to date too.
Changing more than the date?
If the plans have changed more broadly - a different venue, or you're not sure the event is going ahead at all - see if plans change: reschedule or cancel.
If you have any trouble, please contact us.
